SpiceJet servers down, customers unhappy

New Delhi: SpiceJet servers down!! SpiceJet airliner brought out a new offer for its domestic flight travelers on Tuesday . They have put on sale 1 lakh seats on selected flights with a fare of just Re 1 excluding taxes.

SpiceJet servers down, customers unhappy

It is a limited period offer that allows the customers to undertake travel from July 15 to March 31, 2016. The offers started from Wednesday. But there are still some ‘*Terms and Conditions’ involved. The sale offer – Red Hot Spicy – is only purchasable on SpiceJet’s new Mobile App for Apple iOS and Android, it said adding the sale is not available through other channels.

“SpiceJet announces the return of its Re 1/- airfare sale! More than 1,00,000 one-way tickets are available at just Re 1 (excluding taxes and fees). Round-trip purchase is required, wherein the other leg of the journey is at regular fares,” the release said.

“Our Re 1/- sale last year shook up the industry. It catalyzed a new approach to pricing in the industry resulting in market growth at record levels, benefiting millions of travellers and stimulating the entire economy in the process.

“The Re 1/- sale is back with a twist, it is based on round-trip purchase where one leg of the journey is at the regular fare,” SpiceJet chief operating officer Sanjiv Kapoor said.

“This sale is only available through our hot new mobile app for Apple iOS and Google Android. So hurry, download the App today, because tickets available under this sale are limited!” Kapoor said.

The bookings for the three-day sale started today at 10 AM and go up to midnight of July 17,  only two round-trip tickets can be booked at the sale fare on a single mobile phone handset. Tickets bought under this sale offer are non-refundable (statutory taxes are refundable) and non-changeable, the airline said.

Everything is good so far, but what they didn’t expect is that the traffic the offer imposes on their website. Thanks to over excited customers, the servers are now down and many of the interested parties (including me) were left disappointed.